Frequently Asked Questions (FAQ)

What is JP Smitty Sauce?

JP Smitty Sauce is a family-owned Ontario business producing premium BBQ sauces and
seasonings inspired by a family recipe that has been enjoyed since 1990. Our products are
proudly made in Ontario and crafted to help bring people together around great food.

Where are your products made?

All JP Smitty Sauce products are proudly produced in Ontario, Canada.

Are your products available in stores?

Yes. JP Smitty Sauce products are available at select retail locations throughout Ontario.

To find a retailer near you, please visit our website or contact us directly.

Do you ship across Canada?

Yes. We currently ship to most locations across Canada.
Shipping rates and delivery times are calculated at checkout.

How long will it take to receive my order?

Most orders are processed within 1–3 business days.

Delivery times vary depending on your location and the shipping carrier selected.

What if my order arrives damaged?

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery and
include:

● Your order number
● Photos of the product and packaging
● A description of the issue

We'll work quickly to make it right.

Can I return food products?

Due to food safety regulations, food products cannot be returned once shipped.

If there is a problem with your order, please contact us and we'll review the situation.

Are your products gluten-free?

Please review the ingredient list on each product label before consumption.

If you have specific dietary concerns or allergies, please contact us before purchasing and we'll
be happy to help.

Are your products nut-free?

Our products are manufactured using ingredients sourced from various suppliers.

While we take food safety seriously, we cannot guarantee an allergen-free environment.

Customers with severe allergies should contact us prior to purchase.

How should I store JP Smitty Sauce?

Unopened bottles should be stored in a cool, dry place.

Once opened, refrigerate and consume according to the instructions on the label.

What can I use JP Smitty Sauce on?

Everything.
Our customers use JP Smitty Sauce on:
● Chicken
● Ribs
● Pulled pork
● Burgers
● Steak
● Wings
● Sausages
● Meatloaf
● Pizza
● Vegetables
● Dips and marinades
If it hits the grill, smoker, oven, or skillet, there's a good chance JP Smitty Sauce belongs on it.

What's the difference between your flavours?

Original (Sweet)
Our signature family recipe with a balanced sweet BBQ flavour.

Mild Heat
The same great flavour profile with a gentle kick of heat.

Red Hot
For those who like a bolder, spicier BBQ experience.

Everything Seasoning
A versatile seasoning blend designed to elevate everything from meats and vegetables to
potatoes and eggs.

Stacked Seasoning
A premium blend combining our Everything Seasoning with SPG (Salt, Pepper & Garlic) for
maximum flavour.

Do you offer wholesale pricing?

Yes.

We work with retailers, specialty food stores, grocery stores, gift shops, and other businesses
interested in carrying JP Smitty Sauce products.

Please contact us through our website for wholesale inquiries.

Do you offer fundraising opportunities?

Yes.

JP Smitty Sauce offers fundraising opportunities for schools, sports teams, community groups,
and charitable organizations.

Contact us for details.

Can I buy gift boxes?

Yes.

Our gift boxes make a great gift for BBQ lovers, food enthusiasts, and anyone who appreciates
great flavour.

Availability may vary seasonally.

How can I leave a review?

We love hearing from our customers.

You can leave a review through our Google Business Profile or contact us directly with your
feedback.

Every review helps support our growing Ontario-made business.